Privacy Policy
Last updated: 2024-04-04
1. Scope
Interstice.cloud ("us", "we", or "our") provides an image generation service. It consists of a website (https://www.interstice.cloud) and an online service which can be used through a Krita Plugin ("krita-ai-diffusion"). This policy applies to both the website and any services provided through the plugin, collectively called "Service". It explains how we collect, use, disclose, and protect information across the Service, and your choices about the collection and use of your information.
Krita is a third-party painting application. It is not subject to this policy and not in any way affiliated with Interstice.cloud. The Krita Plugin ("krita-ai-diffusion") may be used offline in which case no information is exchanged or collected. It may also be used with other third-party services, in which case their respective privacy policies apply.
2. Information we collect
We collect the following types of information about you:
a)Information you provide us directly
We may collect information when you create an account, such as a unique customer ID or an email address. We also collect any messages when you communicate with us, such as requesting information about our Services or request customer or technical support.
b)Information we collect automatically
We may collect personal information automatically when you use our Services:
- Automatic data collection when you visit our website.
- We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.
- Automatic data collection when you use the plugin.
- We may collect other types of technical information about your use of our Services, such as performance metrics. None of this technical information is connected with your personal information or Customer Data and is only used to improve our Services.
- Cookies.
- Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience. We use cookies only for essential purposes, such as to authenticate you and to remember your preferences. You can control or reset your cookies and similar technologies through your web browser, which will allow you to customize your cookie preferences and to refuse all cookies or to indicate when a cookie is being sent. However, the Service may not function properly if the ability to accept cookies is disabled.
c)Information collected from other sources
We may obtain information about you from third-party login services that you have made available via your privacy settings. You may unlink your third party account from the Service by adjusting your settings on the third party service. If you unlink your third party account, we will no longer receive information collected about you in connection with that service.
3. How we use your information
We use the information we collect about you for the purposes set out below:
a)To provide our Services
We use the information that you directly give us to provide the Service to you. This includes allowing you to sign in and operate the Service, and billing you for transactions that you make via the Service. We also use information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site.
b)For Service improvement
We use the information we collect automatically to analyze how you interact with our Service so that we can improve the Service. This includes image generation parameters (such as resolution and quality), but not images themselves, nor any text descriptions (prompts) you provide.
c)To communicate with you
We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts or administrative matters.
d)For matters that you have specifically consented to
We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
e)To comply with legal obligations
We will use or disclose your information where it is necessary to comply with the law and the reasonable requests of law enforcement.
4. How we share your information
a)Third-party service providers
We may share your information with authorized third-party service providers who perform services and functions on our behalf to support our interactions with you. We may use third-party Application Program Interfaces ("APIs") and software development kits ("SDKs") as part of the functionality of our Services. The kinds of services that we may use include: hosting, authentication and payment processing.
b)Business transactions
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
c)Law enforcement requests
Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
5. Your privacy and rights
You have certain rights with respect to your personal information, including those set forth below. For more information about these rights, or to submit a request, please email us at support@interstice.cloud.
- Access Personal Information
- You have the right to confirm whether we are processing your personal information;
to access or obtain a copy of your personal information;
and to receive a structured electronic copy of personal information that you have provided to us (the "right of data portability"). - Request Correction
- You have to right to request that we correct your personal information where it is inaccurate or incomplete.
- Request Deletion
- You have the right to request that we delete or restrict access to your personal information.
- Object
- You have to right to object to our processing of your personal information.
- Withdraw your Consent
- You have to right to withdraw your consent to our processing of your personal information.
6. Security of your information
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We have taken appropriate safeguards to require that your personal information will remain protected and require our third-party service providers and partners to have appropriate safeguards as well. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.
7. Transfer and Retention
a)Transfer of information
Your personal information is stored in Germany, EU. Information required to generate and process images may be transferred and processed by us in other countries in Europe, Canada or the US, which may have data protection laws that are different from the laws where you live.
b)How long we keep your information
We store the personal information we collect as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose for which it was collected, provide our Services, resolve disputes, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
8. Additional information for users in Europe
This section of the policy applies if you are located in the European Economic Area (EEA), Switzerland or United Kingdom (UK). We processes your personal data in accordance with European laws and regulations, such as the General Data Protection Regulation (GDPR) and UK General Data Protection Regulation (UK GDPR).
a)Data Controller
Interstice.cloud is the data controller of your personal information. For identity and contact see section 13. Contact Us
b)Legal basis for processing
We process your personal data on the following legal bases:
- Consent
- You have given us consent to process your personal data for a specific purpose.
- Performance of a contract
- Processing your personal data is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract.
- Legitimate interests
- Processing your personal data is necessary for the purposes of the legitimate interests, such as diagnosing problems or fraudulent activities, or understanding how users use our product in order to improve them.
- Compliance with a legal obligation
- Processing your personal data is necessary for compliance with a legal obligation to which we are subject.
9. Additional information for users in California
This section of the policy applies if you are located in California, United States.
a)California Consumer Privacy Act (CCPA)
Under the California Consumer Privacy Act ("CCPA"), California residents have the right to request access to or deletion of their personal information, to request additional details about our information practices, to opt out of the "sale" of their personal information, and to not be discriminated against for exercising their rights.
b)Categories of personal information collected
Our Services collect the following categories of personal information:
- Identifiers, such as name, email address, and unique customer ID
- Internet or other similar network activity, such as IP address, user settings, MAC address, cookie identifiers, browser or device information, location information, and Internet service provider
- Commercial information, such as transaction data and payment information.
c)Sale of personal information
We do not sell your personal information.
10. Children's Information
Our Services are not intended for use by children under the age of 18.
If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected.
11. Links to other websites and services
Our Services may contain links to other websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of other websites or services. We encourage you to read the privacy statements of each website you visit.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@interstice.cloud.
Cosmic Interstice UG (haftungsbeschränkt)
Paulusbergstr. 32a
68259 Mannheim
Germany